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FAQ

Frequentfly Asked Questions

How long does delivery take?

Orders are usually processed and dispatched within 24–48 hours.

Once shipped, delivery typically takes 5–9 business days, depending on your location.

What should I do if I want to exchange or return an item?

No worries. You have 30 days after delivery to request an exchange or return. Our support team will guide you through every step to ensure a smooth experience.

What if the size isn’t right?

Each product page includes a detailed size chart to help you choose the right fit. Still unsure? Our team is happy to assist, and we offer easy exchange options if needed.

What shipping methods do you offer?

We use all major carriers, and local courier partners. Use the shipping estimator in the cart to check your shipping rates.

Do I have to pay extra fees upon delivery?

In most cases, no. If your country applies import duties or local taxes, we’ll guide you transparently through the entire process. Sublime stands for clear communication and full support.

  • Fast Delivery

    Express Shipping with tracking worldwide, regardless of value.

  • Hassle-free exchanges

    We will exchange your order in accordance with our policies.

  • Make your purchase via

    Pay by Apple Pay, Google Pay, Visa, Mastercard, American Express, Diners Club, Discover, Maestro, UnionPay, Shop Pay & More

  • Safe environment

    Your data 100% secure, from the beginning to the end of your purchase.

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